Our
Story
Let us tell you how we started here
Our
Promise
Check out what make us different
Our
Commitment
Privacy & Confidentiality
No matter how great the storm，when life appears like a flood of wild beasts attacking....
Ark Counselling & Consultation
Provides you with a safe environment to deal with the difficulties of the moment, allowing you to find stability and resilience.
ARKCC is the ark where you may find peace, insight and growth. It is said that the rainbow always comes after the storm. Let us at ARKCC help you find your rainbow after the storm!
Our Story
At ARKCC (“ARK Counselling and Consultation”), we believe that everyone has the equal right to the highest attainable standard of physical and mental health, which includes access to all mental health support, psychotherapy and counselling services. Everyone deserve to be treated with dignity and respect regardless of their status.
We believe that people with mental illness are entitled to fair treatment, and they should:
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Be treated with respect and dignity
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Have their privacy protected
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Receive services appropriate for their age and culture
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Understand treatment options and alternatives
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Get care that doesn’t discriminate on the basis of age, race, or type of illness
Founded in April 2018, ARKCC aimed to be one of the best and distinguish center in Malaysia, providing state of art mental health facilities to individuals, couples and families.
It is our mission to advocate on the important of mental health care and we strive our best to ensure that the general public is able to access to it too. We stay creative and innovative, leverage on the latest technology and alternate resources, such as Facebook and Blogger, serviced office and etc. to keep our operating cost minimum to maintain a competitive edge in providing our utmost professional services to our clients, at affordable and reasonable rate.
Our clinicians are professionally trained in Counselling and/or Clinical Psychology. We have a team of counsellors that are licensed and registered with Lembaga Kaunselor Malaysia (“LKM”), and a team of Clinical Psychologist registered with Malaysian Allied Health Professions Council ("MAHPC") and/or Malaysian Society of Clinical Psychology ("MSCP") with a minimum of master degree in counselling, clinical psychology and relevant certification. Like our diverse team, we embrace multicultural and differences regardless of age, race, gender, belief, culture, orientation and etc. Yet, we shared the same vision to uphold our professionalism, values and ethic, be reliable and accountable in our works, and able to bring positive impact to lives. (Click here to find out more about our team)
Our services are focus on psychoeducation, training, psychological assessment, professional counselling session and emotional support that fall within our expertise, in the area where we are mastered and trained intensively. ARKCC is also a certified service provider of the Continuous Professional Development (CPD) Programme by LKM. CPD is part of the licensure requirement for practicing counsellor to renew their license, and ARKCC is proud to be one of the few Training Provider accredited by LKM to assists in the professional development for the counsellors in Malaysia. (Click here to check our accreditation from LKM Website) Often, we work closely with other psychiatrist for psychological assessment, diagnosis and medical treatment, for the best interest of our client. (Click here to find out more about our services)
Accessible l Reliable l Keeping-Promise
Our Promises
PROFESSIONAL
Our commitment to professionalism is way beyond just dressing smart, doing good job, having advanced degrees or other certifications, framed and hung on the office wall. All our counsellors are certified and licensed to practice, that we have worked in a serious, thoughtful and sustained way to master the specialized knowledge that needed to succeed in mental health profession (where appropriate, have the degrees and certifications that serve as the foundation of this knowledge); and that we keep this knowledge up-to-date, committed and continuously develop and improve our skills and competency, so that we can continue to deliver the best work possible to our clients. We exhibit qualities of honesty and integrity in our work. We practice within our expertise and if the client’s concern and issues falls outside our scope of expertise, we are not afraid to admit it and refer it to the right professionals, where appropriate. Staying humble is the key to grow, we immediately ask for help when it is needed, and we are willing to learn from others.
CONFIDENTIAL
Confidentiality is an important aspect of counselling. Our counsellors follow the professional, legal and ethical guidelines of the Lembaga Kaunselor Malaysia (“LKM”) and the relevant professional body where our counsellors are regulated. As a part of our service provision, we are required to maintain confidential records of all counselling sessions. This information is not available to any other party without client’s expressed written permission, except in the very exceptional circumstances; where client or someone else could be at risk of serious harm, or where required by law. Our primary goal is to provide client with a safe environment in which they feel comfortable to discuss their concerns.
PERSON-CENTERED
We focus on person rather than problems. We believed that everyone is different and, therefore, everyone’s view of his or her own world, and ability to manage it, should be trusted. We believed that our clients have the power to find the best solutions for themselves and make appropriate changes in their lives. We accept client as who they are unconditionally, be empathetic and non-judgmental to convey our feelings of understanding, trust, and confidence that encourage our clients to make their own decisions and choices. We strive to understand and accept clients’ thoughts and feelings completely while being congruence to carry no air of authority or professional superiority but, instead, present a true and accessible self that clients can see is honest and transparent.